{"1":{"question":"Is it compulsory to cancel Internet service before Bell equipment returns?","answer":"<p dir='ltr'>Absolutely, you must discontinue your Bell internet service before <strong>returning Bell equipment<\/strong>.&nbsp;<\/p><p dir='ltr'>As Bell confirms the return, you can proceed with the return process.<\/p>"},"2":{"question":"Do you need to pay for the shipping process for Bell equipment return?","answer":"<p dir='ltr'>The answer is no. The shipping will be free of charge. You do not have to pay anything for shipping.&nbsp;<\/p><p dir='ltr'>However, you must be cautious when packing your modem for return to avoid damage penalties.<\/p>"},"3":{"question":"When do I need to return my Bell equipment?","answer":"<p dir='ltr'>Visit bell.ca\/equipmentreturn if you want to return your equipment before obtaining the shipping label or if the label does not come within 10 working days.&nbsp;<\/p><p dir='ltr'>If you do not return the equipment or send it damaged, Bell can charge you a non-return fee for the equipment.<\/p>"}}