{"1":{"question":"Why is the Orbi app not working?","answer":"<p dir='ltr'>In addition to <strong>my Orbi keeps dropping Internet<\/strong>, the problem with the Orbi app is also popular.<\/p><p dir='ltr'>Your smartphone or the Internet connection may be having problems. So, try clearing the app&#39;s cache.<\/p>"},"2":{"question":"How do I reconnect my Orbi after a power outage?","answer":"<p dir='ltr'>Replugging the LAN cable is all that is necessary.&nbsp;<\/p><p dir='ltr'>The router will reconfigure itself automatically.<\/p>"},"3":{"question":"What does a purple light on Orbi mean?","answer":"<p dir='ltr'>A purple light Orbi Orbi means that it has broken communication with the Internet.<\/p>"},"4":{"question":"How do I fix the issue of an Orbi router not found?","answer":"<p dir='ltr'>When installing Orbi via the mobile app, if you see a not found problem, touch Settings and Wi-Fi.<\/p><p dir='ltr'>Then, choose to connect to the router&#39;s default Wi-Fi network.<\/p>"}}