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<h2 dir="ltr" style="text-align:justify" id="tag-2"><strong>Make sure that your network does not block Netflix</strong></h2>

<p dir="ltr" style="text-align:justify">This problem happens a lot when you watch Netflix in a cafe or guest house. In public areas, people tend to block high bandwidth required websites, and Netflix is one of them. </p>

<p dir="ltr" style="text-align:justify"><img alt="Watching Netflix in a cafe" src="http://gospeedcheck.com/filemanager/data-images/imgs/20220915/What-to-do-when-the-Netflix-no-internet-connection-error-shows-up_1.jpg" style="display:block; height:400px; margin-left:auto; margin-right:auto; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Watching Netflix in a cafe</em></p>

<p dir="ltr" style="text-align:justify">Let's imagine, a connection of 30 Mbps will not be able to be used if one or two people are watching Netflix at the same time. Therefore, Netflix and other high bandwidth required services usually be prohibited in public networks. You should check with the network admin to ensure Netflix isn't blocked. If it is, you should find a new cafe next time.</p>

<blockquote>
<p dir="ltr" style="text-align:justify">See also: <strong><a href="https://gospeedcheck.com/article/facebook-keeps-disconnecting-my-internet-connection-850">Facebook keeps disconnecting my internet connection</a></strong></p>
</blockquote>

<h2 dir="ltr" style="text-align:justify" id="tag-14"><strong>Visit Netflix.com on a browser</strong></h2>

<p dir="ltr" style="text-align:justify">Suppose you can not connect to Netflix via one device. In that case, you should try to visit netflix.com on a web browser using another device connected to the same network.</p>

<p dir="ltr" style="text-align:justify"><img alt="Visit Netflix on a browser" src="http://gospeedcheck.com/filemanager/data-images/imgs/20220915/What-to-do-when-the-Netflix-no-internet-connection-error-shows-up_2.jpg" style="display:block; height:282px; margin-left:auto; margin-right:auto; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Visit Netflix on a browser</em></p>

<p dir="ltr" style="text-align:justify">Click the Sign In button from the top right, then sign in to your Netflix account. </p>

<ul>
<li dir="ltr">
	<p dir="ltr" style="text-align:justify">If you get the error NSEZ-403, it means your account can not connect to Netflix at the moment. Try again later.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr" style="text-align:justify">If you don't get an error, continue to the next steps.</p>
	</li>
</ul>
<h2 dir="ltr" style="text-align:justify" id="tag-27"><strong>Try restarting your devices or application</strong></h2>

<h3 dir="ltr" style="text-align:justify" id="tag-29"><strong>Reset the Netflix App</strong></h3>

<p dir="ltr" style="text-align:justify">You will also refresh any outdated Netflix information stored on your device by resetting the app. It is not turning the application off then on again; it is a little bit trickier than that.</p>

<p dir="ltr" style="text-align:justify">Depending on your OS (Android or iOS), there are different ways to reset an application. You can type "how to reset Netflix on (put your OS here)" on Google for a more detailed walkthrough.</p>

<p dir="ltr" style="text-align:justify"><img alt="Restart your modem" src="http://gospeedcheck.com/filemanager/data-images/imgs/20220915/What-to-do-when-the-Netflix-no-internet-connection-error-shows-up_3.jpg" style="display:block; height:400px; margin-left:auto; margin-right:auto; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Restart your modem</em></p>

<h3 dir="ltr" style="text-align:justify" id="tag-37"><strong>Restarting your home network</strong></h3>

<p dir="ltr" style="text-align:justify">The first device you should reset is your modem, then your router. In some cases, they are one modem-router combo.</p>

<p dir="ltr" style="text-align:justify">There should be a power button on the device; you should press that button and wait for a few seconds to turn it off. After that, press it again to turn the power back on. You can also use the lazy method to unplug the device for a few seconds.</p>

<p dir="ltr" style="text-align:justify">Restarting your modem helps it upgrade the firmware and fix some minor bugs. It also makes your internet speed much faster.</p>

<h3 dir="ltr" style="text-align:justify" id="tag-42"><strong>Restarting your Smartphone or Tablet</strong></h3>

<p dir="ltr" style="text-align:justify">It is also an easy way to fix the problem. Restart your Smartphone or Tablet, then try to open the Netflix app again.</p>

<p dir="ltr" style="text-align:justify"><img alt="Reset your network settings" src="http://gospeedcheck.com/filemanager/data-images/imgs/20220915/What-to-do-when-the-Netflix-no-internet-connection-error-shows-up_4.jpg" style="display:block; height:505px; margin-left:auto; margin-right:auto; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Reset your network settings</em></p>

<h2 dir="ltr" style="text-align:justify" id="tag-49"><strong>Turn off VPN, Proxy, or related applications</strong></h2>

<p dir="ltr" style="text-align:justify">Netflix does not prohibit you from watching TV shows and movies through a VPN. However, VPN, Proxy, or unblocker applications and services might cause problems that make the shows unable to watch.</p>

<p dir="ltr" style="text-align:justify">Note: If you do not know anything about these apps or services. You should contact your internet service provider (ISP) or network admin.</p>

<p dir="ltr" style="text-align:justify">If you use these apps or services, try those methods:</p>

<ul>
<li dir="ltr">
	<p dir="ltr" style="text-align:justify">Turn the app or service off and try Netflix again.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr" style="text-align:justify">Reset the network settings on the device with the issue.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr" style="text-align:justify">Restore your modem or router to your internet provider's default settings.</p>
	</li>
</ul>
<blockquote>
<p dir="ltr" style="text-align:justify">Read also: <strong><a href="https://gospeedcheck.com/article/xfinity-no-internet-connection-847">Xfinity no internet connection</a></strong></p>
</blockquote>

<h2 dir="ltr" style="text-align:justify" id="tag-65"><strong>Upgrade your internet speed</strong></h2>

<p dir="ltr" style="text-align:justify">If all of the methods above did not work, you should consider upgrading your internet speed. However, you should measure your current internet speed before contacting your ISP. The most straightforward way to do it is by conducting an internet connection test.</p>

<p dir="ltr" style="text-align:justify"><img alt="Internet speed test tool" src="http://gospeedcheck.com/filemanager/data-images/imgs/20220915/What-to-do-when-the-Netflix-no-internet-connection-error-shows-up_5.jpg" style="display:block; height:381px; margin-left:auto; margin-right:auto; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Internet speed test tool</em></p>

<p dir="ltr" style="text-align:justify">Nowadays, an <strong><a href="https://gospeedcheck.com/article/internet-connection-test-910">internet speed test</a> </strong>application is no longer needed. We can do it easily with web-based services. If you are too lazy to find a speed test tool, typing gospeedcheck.com on your browser will help.</p>

<p dir="ltr" style="text-align:justify">If your download speed in the result is lower than 5 Mbps, Netflix is not the thing for you. You will not have a pleasant experience with a 2 Mbps internet Netflix. For streaming 4k videos over the internet, you need at least 30 Mbps of download speed.</p>
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