<html><body>
<h2 dir="ltr" id="tag-2">Why does my Rockspace WiFi extender keep disconnecting?</h2>

<p dir="ltr">The most effective method for obtaining a high-speed internet connection is a Rockspace wifi extender. </p>

<p dir="ltr">Regardless of where you are and where you stored it, you will continue to get unhindered internet and WIFI signals through the house. </p>

<p dir="ltr">As with any other range extender, it is normal to experience problems with your Rockspace extender.</p>

<p dir="ltr">Here are a few of the more common ones:</p>

<p dir="ltr" style="text-align:center"><em><img alt="Factors that cause Rockspace Wifi disconnect" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting-0.png" style="height:618px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>Factors that cause Rockspace Wifi disconnect</em></p>

<h3 dir="ltr" id="tag-12">Physical interference</h3>

<p dir="ltr">Physical obstruction frequently results in the extender disconnecting.</p>

<h3 dir="ltr" id="tag-14">Router issue</h3>

<p dir="ltr">Your extender will disconnect from the network if there is a router issue until the issue is fixed.</p>

<p dir="ltr">Thus, it will lead to a sluggish Internet connection. If you are not sure what happened to your wifi, run a <strong>Wifi speed test</strong>. </p>

<p dir="ltr">In case you have <strong>slow Wifi speeds</strong>, then check your router for any unwanted issue.</p>

<h3 dir="ltr" id="tag-20">Network error</h3>

<p dir="ltr">A network issue could disconnect all connected devices, including the extender, if it happens.</p>

<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(2).png" style="height:360px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>Network issue causes Rockspace disconnecting</em></p>

<h3 dir="ltr" id="tag-27">Power malfunction</h3>

<p dir="ltr">Due to the direct connection of your extender to an outlet, disconnections could also be brought on by a power issue with the outlet.</p>

<h3 dir="ltr" id="tag-29">Broken hardware</h3>

<p dir="ltr">You may have to consider sending your wifi extender for repair if the hardware has suffered any lethal damage.</p>

<p dir="ltr">Now that you know the potential causes of your WiFi extender's malfunction, it’s time to find the best solutions.</p>

<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(3).png" style="height:480px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>A Wifi extender’s hardware</em></p>

<p dir="ltr">We not only help you solve the problem with your extender. </p>

<p dir="ltr">Further than that, we also provide helpful information to help you enjoy the best experience with your phone.</p>

<p dir="ltr">So, you can check oout our post on “<a href="https://gospeedcheck.com/article/why-does-my-data-keep-turning-off-1094"><strong>why does my data keep turning off</strong></a>?” for more knowledge!</p>

<h2 dir="ltr" id="tag-42">How to fix Rockspace WiFi extender keep disconnecting?</h2>

<p dir="ltr">Do the frequent disconnections from the Rock Space Wi-Fi extender upset you?</p>

<p dir="ltr">If so, don't worry! </p>

<p dir="ltr">We have many options that can assist you in solving this issue right here. </p>

<p dir="ltr">So let's go over each one individually.</p>

<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting-1.png" style="height:983px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>Tips to fix Rockspace wifi extender keeps disconnecting</em></p>

<h3 dir="ltr" id="tag-52">Connect your extender to the right WiFi</h3>

<p dir="ltr">All the devices connected to the Rockspace WIFI network are given access to an extended network once the WIFI range extender has been installed and configured. </p>

<p dir="ltr">The WIFI extended network will have a different name than your old network.</p>

<p dir="ltr">It's possible that you accidentally linked to the old network. </p>

<p dir="ltr">So, connect it to the Rockspace extended network after disconnecting them. </p>

<p dir="ltr">You will experience a WIFI disconnection issue if you connect your devices to another network or to a network that is not within range.</p>

<h3 dir="ltr" id="tag-58">Replace your Rockspace Extender</h3>

<p dir="ltr">Your Rockspace wireless WIFI extender may experience issues with losing internet connections if it is installed incorrectly. </p>

<p style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(4).png" style="height:431px; width:640px"></em></p>

<p style="text-align:center"><em>Pay attention to the extender’s position</em></p>

<p dir="ltr">So, to position your router, adhere to these instructions:</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Put your Rockspace WiFi range extender in a well-lit, spotless location.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Do not place your range extender near any Bluetooth device, oven, microwave, refrigerator, home security system, or other electronic obstacles.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Fish tanks, mirrors, thick walls, behind bookcases, sofa sets, metal doors, hefty decorations, and aluminum studs shouldn't be in the way of the extender.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Only place the range extender close to the router during the initial configuration. Then, put it wherever you wish as soon as you are connected to the network.</p>
	</li>
</ul>
<h3 dir="ltr" id="tag-75">Check if your router and range extender use the same SSID</h3>

<p dir="ltr">The connection will be unreliable if both of your devices are using the same SSID. </p>

<p dir="ltr">If you configured your range extender using the same SSID as the existing network, you should reconfigure it and generate a new SSID. </p>

<p dir="ltr">For additional details, see should a Wi-Fi range extender use the same SSID (network name) as the existing router.</p>

<h3 dir="ltr" id="tag-79">Update the firmware</h3>

<p dir="ltr">There's a chance that the firmware in your range extender is outdated, causing it to disconnect. </p>

<p dir="ltr">Therefore, immediately upgrade your range extender's firmware using the methods below.</p>

<ul>
<li dir="ltr">
	<p dir="ltr">After turning on your range extender, join the WiFi network</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Start up your laptop or PC and sign in to the WiFi network. It can also be directly connected to the router's <a href="https://en.wikipedia.org/wiki/Local_area_network">LAN</a> via an Ethernet wire</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">The web address www.re.rockspace.local should be typed into the address bar of any browser</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Enter your username and password, which are needed for authentication</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">If you find any firmware updates, tap on them by selecting the menu and then selecting the Firmware update area</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Follow the on-screen directions to upgrade your range extender's firmware</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(5).png" style="height:384px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>Get your extender’s firmware updated</em></p>

<h3 dir="ltr" id="tag-101">Reset to factory default settings</h3>

<p dir="ltr">Try factory resetting your router to see if it helps. Here are the procedures to factory reset your extension.</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Look for the factory reset button on your computer's side panel first.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Next, hold the button down for at least 30 seconds.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Release the factory reset button when the extender's indicator light goes red.</p>
	</li>
</ul>
<h3 dir="ltr" id="tag-110">Power cycle your extender and the other devices</h3>

<p dir="ltr">Several technical issues with your Rockspace Wifi extender can be accomplished by doing a power cycle on it:</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Wherever you have it, plug out your range extender</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Remove the extenders and the wall outlet's power cables, respectively</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Disconnect all wires, including the power line adapter and Ethernet cable</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Wait for at least a couple of minutes or up to five minutes</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Connect the Rockspace WIFI extender to an electrical socket or wall outlet</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Switch on your range extender and connect other wires as well</p>
	</li>
</ul>
<p dir="ltr">Once you've finished, verify that the problem has been fixed and that you can access the expanded network of your Rockspace WiFi range extender</p>

<h3 dir="ltr" id="tag-126">Connect your Rockspace extender to PC</h3>

<p dir="ltr">Using an Ethernet cable to connect your extender to the PC can also help you address disconnection problems.</p>

<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(6).png" style="height:386px; width:640px"></em></p>

<p dir="ltr" style="text-align:center"><em>Connect your extender to a PC</em></p>

<p dir="ltr">To connect your extender to your computer, follow the procedures listed below.</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Get an Ethernet wire</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Place your extender next to your PC after that</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">The extender wire should have one end connected to your PC and the other to the Rockspace Wi-Fi extender device.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Open your browser now, then navigate to the re.rockspace.local website to administer the dashboard.</p>
	</li>
</ul>
<p dir="ltr">When the dashboard loads, you will be required to adhere to the procedure</p>

<p dir="ltr">If you do that, the issue will be fixed right away.</p>

<h3 dir="ltr" id="tag-145">Reconnect your Rockspace extender</h3>

<p dir="ltr">Reconnecting your extension device to the router is one method for solving the Rock Space Wi-Fi extender issue that keeps happening.</p>

<p dir="ltr">Follow the instructions below if you don't know how to reconnect the extender to the router.</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Find the WPS button on your router and push it for at least 10 seconds to begin.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Hold off until the extender light begins to flash. Release the button after the light flashes, and then wait for the extender to connect</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">A beep sound will thereafter be heard. When this sound plays, a successful connection has been made</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><em><img alt="" src="http://gospeedcheck.com/filemanager/data-images/imgs/20221026/rockspace-wifi-extender-keeps-disconnecting%20(7).png"></em></p>

<p dir="ltr" style="text-align:center"><em>Reconnect your extender</em></p>

<h3 dir="ltr" id="tag-160">Technical support</h3>

<p dir="ltr">Asking for support is always a good method to solve any router or modem-related issue, such as <a href="https://gospeedcheck.com/article/spectrum-wifi-connected-no-internet-1091"><strong>Spectrum Wifi connected no Internet</strong></a>.</p>

<p dir="ltr">So, contact the Rockspace Support Team for additional assistance if the methods as mentioned above are ineffective.</p>

<p dir="ltr">These contact information may be helpful to you in the future:</p>

<table align="center" border="3" cellpadding="10" cellspacing="2"><tbody><tr>
<td>
			<p dir="ltr">Email (US): techsupport@rockspace.cc</p>

			<p dir="ltr">Tel (US): +1 (833) 816-6558</p>

			<p dir="ltr">Email (EU): cs@rockhomelife.com</p>

			<p dir="ltr">Tel (UK): +44 8082737556</p>
			</td>
		</tr></tbody></table>
</body></html>