{"1":{"question":"Why does my phone keep saying T Mobile keeps stopping?","answer":"<p dir='ltr'>Ensure your program is up to date as there could be a bug or problem that is the source of this.&nbsp;<\/p><p dir='ltr'>It may corrupt update files if your app has been updated.<\/p><p dir='ltr'>This issue can be resolved by uninstalling and reinstalling the software.<\/p>"},"2":{"question":"How do I reset my T-Mobile Internet?","answer":"<p dir='ltr'>If you have a T-Mobile High-Speed Internet Gateway, you may reset it by depressing the reset button adjacent to the ethernet ports with a paperclip or SIM ejector tool.&nbsp;<\/p><p dir='ltr'>When to release the reset button can be determined by using the top display.<\/p>"},"3":{"question":"How do I update T-Mobile towers?","answer":"<p dir='ltr'>Switch off your device, then take the SIM card out.&nbsp;<\/p><p dir='ltr'>Restart your phone with the SIM card after a short while, and the T-Mobile tower your device is connected to should be updated automatically.<\/p>"}}