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<h2 dir="ltr" id="tag-2"><strong>Why do direct-roku hotels and dorms not showing up?</strong></h2>

<p dir="ltr">Some people cannot connect their Roku to the wireless from a hotel or a dorm room. </p>

<p dir="ltr">Thus, you need to check the network.</p>

<p dir="ltr">The Direct-Roku WiFi setup system requires you to sign in to a portal page and start your Roku account. </p>

<p dir="ltr">Even if you got a Roku account, you cannot use the Internet in a hotel or a dorm. </p>

<p dir="ltr">Here are a few reasons that you have to face them:</p>

<ul>
<li dir="ltr">
	<p dir="ltr">Inactivated Roku</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Wifi blocking devices</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Wrong network settings</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Software malfunction</p>
	</li>
</ul>
<h3 dir="ltr" id="tag-18">Inactivated Roku</h3>

<p dir="ltr">This reason sounds a little ridiculous but it always happens, especially with new Roku accounts. </p>

<p dir="ltr">A new Roku account does not work well on the network of a hotel or a dorm because you have to update the newest software version. </p>

<p dir="ltr">At the same time, make sure that your Roku account is already activated.  </p>

<p dir="ltr" style="text-align:center"><img alt="Make sure that your Roku account is activated" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(17).jpg" style="height:360px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Make sure that your Roku account is activated</em></p>

<h3 dir="ltr" id="tag-26">Wi-Fi blocking devices</h3>

<p dir="ltr">Some hotels and dorms allow you to access the Wireless network with ease, but some are choosy. </p>

<p dir="ltr">Perhaps, their network checks each device and they will block new devices automatically. </p>

<p dir="ltr">So, you have to do additional steps for your Roku account to head over their internal connection. </p>

<p dir="ltr" style="text-align:center"><img alt="Some hotels or dorms have picky network, so you need to connect their network" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(7).jpg" style="height:426px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Some hotels or dorms have picky network, so you need to connect their network</em></p>

<h3 dir="ltr" id="tag-34">Wrong network settings</h3>

<p dir="ltr">When using a Roku account, you need to realize whether the account is a seasoned one for travelers or not. </p>

<p dir="ltr">With a seasoned account, it is not possible to get all networks of hotels and dorms. </p>

<p dir="ltr">In other words, existing settings could not access the current network. </p>

<p dir="ltr" style="text-align:center"><img alt="Unable to join the network" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(15).jpg" style="height:401px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Unable to join the network</em></p>

<h3 dir="ltr" id="tag-42">Software malfunction</h3>

<p dir="ltr">Sometimes, the software is damaged and stops your Roku account from working well.</p>

<p dir="ltr">Internal bugs or glitches in the software often arise.</p>

<p dir="ltr">All these are possible reasons why you can not connect your Roku account to the hotel or dorm Wifi.</p>

<p dir="ltr" style="text-align:center"><img alt="Software malfunction" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(4).jpg" style="height:361px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Software malfunction</em></p>

<h2 dir="ltr" id="tag-50"><strong>How to fix direct-roku hotel and dorm connect not showing up</strong></h2>

<p dir="ltr">Recognizing reasons for an unconnected Roku account is sad and it is not happy when you have to solve those problems. </p>

<p dir="ltr">Nevertheless, you have to keep up with your fixing. </p>

<p dir="ltr">Before beginning with your homework, you should restart your Roku account. </p>

<p dir="ltr">It may help you eliminate all of the crashes in the software. </p>

<p dir="ltr" style="text-align:center"><img alt="How to fix Roku dorm connect not working?" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku-hotel%20(5).jpg" style="height:360px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>How to fix Roku dorm connect not working?</em></p>

<p dir="ltr">Do you know that these malfunctions might prevent your Roku account from connecting to the network smoothly? </p>

<p dir="ltr">You even save a lot of time to do other tasks without much hassle. </p>

<p dir="ltr">If it does not work, it is time to think of other methods. </p>

<h3 dir="ltr" id="tag-63">Activate your Roku account</h3>

<p dir="ltr">Activating your Roku account means a cell phone connection. </p>

<p dir="ltr">Before going outside your home, you should do that. </p>

<p dir="ltr">If you have already purchased the Roku account, you will need to activate it as soon as possible. </p>

<p dir="ltr">In case you forgot this mission at home, implementing it at a hotel or a dorm room is still fine. </p>

<p dir="ltr">However, it will be a bit complex. </p>

<p dir="ltr">You have to find an alternative network, or another device of yours, for instance, to activate the Roku account. </p>

<p dir="ltr">You are not allowed to do that in the network of the hotel or dorm directly. </p>

<p dir="ltr">The activating process does not cost you, but a method of payment for future purchases will be sent to you in the upcoming time.  </p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 1: Put your Roku account into your TV or another smart device in order to connect it to a power source</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="HDMI to Roku" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(12).jpg" style="height:386px; width:640px"></p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 2: Establish a virtual hotspot on your cell phone and connect it through the Mobile database </p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Mobile hotspot device" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(3).jpg" style="height:323px; width:640px"></p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 3: Wait for a couple of minutes so that your Roku is being processed.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 4: Your Roku is being downloaded with the latest software.</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Software update" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku-hotel%20(10).jpg" style="height:360px; width:640px"></p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 5: You create your own Roku account and the system will send you a confirmation email. </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 6: Confirm your Roku account via email. Click the activation link on your email.</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Active your Roku" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(9).jpg" style="height:360px; width:640px"></p>

<h3 dir="ltr" id="tag-96">Use laptop to authenticate the connection</h3>

<p dir="ltr">When your Roku account is already activated, you can connect to the Internet of a hotel or a dorm to troubleshoot Roku Hotel and Dorm connect not working.</p>

<p dir="ltr">In general, connecting is an easy way to process the network somewhere from your Roku account. </p>

<p dir="ltr">To check your connectivity, using a <a href="https://gospeedcheck.com/article/wifi-speed-test-1060">Wifi speed test </a>is recommended.</p>

<p dir="ltr" style="text-align:center"><img alt="You should use another device to link Roku and local network" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(16).jpg" style="height:427px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>You should use another device to link Roku and local network</em></p>

<p dir="ltr">If you use different devices, then you could verify it. </p>

<p dir="ltr">In these cases, you might select a laptop, a notebook, a tablet, or an iPad. </p>

<p dir="ltr">This is because you need to open a browser and complete some steps. </p>

<p dir="ltr">How could you authenticate other gadgets to connect to your Roku account? </p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 1: Open your cell phone and find the Wireless of a hotel or a dorm </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 2: Log in to that network.</p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 3: Choose the option “I am at a hotel room or a dorm room” </p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Network connection help" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(6).jpg" style="height:359px; width:640px"></p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 4: Open your laptop or notebook and ensure that it will connect to the similar wireless </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 5: Hook up your laptop connected to the new network made by your Roku account </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 6: On the laptop’s browser, you should fill in the necessary information. </p>
	</li>
</ul>
<p dir="ltr">The new wireless network made by your Roku account will kick off the name “direct-Roku”.</p>

<p dir="ltr" style="text-align:center"><img alt="kick off the name Direct Roku" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(18).jpg" style="height:320px; width:640px"></p>

<h3 dir="ltr" id="tag-128">Reset network settings Roku</h3>

<p dir="ltr">Restarting your network setting is vital if you usually move to another place. </p>

<p dir="ltr">This is because your Roku account remembers the previous connection undoubtedly. </p>

<p dir="ltr">Your Roku account is connected but it is using the wrong network. </p>

<p dir="ltr">Once you travel, you should do that on a regular basis. </p>

<p dir="ltr">Follow those 4 steps and your Roku account will be fresh again. </p>

<ul>
<li dir="ltr">
	<p dir="ltr"><strong>Step 1:</strong> Open your device. Then, you should find the network and your Roku setting</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 2:</strong> Find “Advanced Systems Settings” and pick it up</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 3</strong>: When you see “Network Connection Reset”, choose it</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 4</strong>: Tap “Reset Connection” </p>
	</li>
</ul>
<p dir="ltr">When your Roku account restart, you could type your wireless password again (including your home connection) </p>

<p dir="ltr" style="text-align:center"><img alt="Reset your Roku again" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(13).jpg" style="height:427px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Reset your Roku again</em> </p>

<h3 dir="ltr" id="tag-152">Use a travel router or phone hotspot</h3>

<p dir="ltr">If you have already attempted those three methods and nothing is better, then you could try this solution. </p>

<p dir="ltr">Buying a router or a phone hotspot for travelers possibly helps you a lot. </p>

<p dir="ltr">Using a third-party gadget will improve the wireless network process easily. </p>

<p dir="ltr">It looks like a bridge to connect your Roku account and the local network.</p>

<p dir="ltr">In addition to a fast Direct-Roku connection, you do not have to worry about credentials. </p>

<p dir="ltr">Your router or the phone hotspot has saved your Roku account only. </p>

<p dir="ltr">Setting up the third-party equipment is also simple. </p>

<ul>
<li dir="ltr">
	<p dir="ltr">Step 1: Explore an Ethernet cable in your hotel or dorm room </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 2: Insert the cable into the LAN port of your router  </p>
	</li>
	<li dir="ltr">
	<p dir="ltr">Step 3: Link your Roku account to the wireless network</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Link the Roku account to the Wireless network" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(2).jpg" style="height:360px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Link the Roku account to the Wireless network</em></p>

<p dir="ltr">In case you get a phone hotspot….</p>

<ul>
<li dir="ltr">
	<p dir="ltr"><strong>Step 1:</strong> Discover and connect your phone hotspot to the room’s wireless </p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 2:</strong> On your phone, find the phone hotspot feature </p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 3</strong>: Switch on Wi-Fi sharing on your phone </p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 4</strong>: Link your Roku account to the phone’s hotspot </p>
	</li>
</ul>
<p dir="ltr">You probably use cellular data on your phone and share it through your phone’s hotspot feature </p>

<p dir="ltr" style="text-align:center"><img alt="Reset the Roku machine" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(14).jpg" style="height:402px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Reset the Roku machine </em></p>

<h3 dir="ltr" id="tag-190">Factory reset Roku</h3>

<p dir="ltr">If your Roku account is rejected, you should do the factory settings. </p>

<p dir="ltr">It will remove all the settings and personal histories saved on your smart devices. </p>

<p dir="ltr">This solution allows you to refresh your phone and reconnect again. </p>

<ul>
<li dir="ltr">
	<p dir="ltr"><strong>Step 1:</strong> Look up Roku setting page </p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 2: </strong>Tap “System”</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 3:</strong> Roll down and select “Advanced System Settings”</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 4:</strong> Then, you will see “Factory Reset”. Hit it</p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong>Step 5</strong>: Wait for a few minutes because your smart device is resting and it has been finished.</p>
	</li>
</ul>
<p dir="ltr" style="text-align:center"><img alt="Factory reset Roku " src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(11).jpg" style="height:360px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Factory reset Roku </em></p>

<h3 dir="ltr" id="tag-214">Contact the hotel or dorm’s IT or networking department</h3>

<p dir="ltr">In case you cannot use Roku software, there are physical reset buttons on the Roku device. </p>

<p dir="ltr">They are located at the bottom or the back of the gadget. </p>

<p dir="ltr">If those five steps do not work, you will need to contact the IT department of the hotel or the dorm to help you. </p>

<p dir="ltr">They might change some settings on your devices and connect them to the network. </p>

<p dir="ltr" style="text-align:center"><img alt="Call the hotel or dorm’s IT" src="http://gospeedcheck.com/filemanager/data-images/imgs/20240531/direct-roku%20hotel%20and%20dorm%20connect/direct-roku-hotel%20(8).jpg" style="height:427px; width:640px"></p>

<p dir="ltr" style="text-align:center"><em>Call the hotel or dorm’s IT</em></p>

<blockquote>
<p dir="ltr">Related: </p>

<ul>
<li dir="ltr">
	<p dir="ltr"><strong><a href="https://gospeedcheck.com/article/roku-tv-not-connecting-to-wifi-1151">Roku TV not connecting to WiFi</a></strong></p>
	</li>
	<li dir="ltr">
	<p dir="ltr"><strong><a href="https://gospeedcheck.com/article/why-is-my-phone-roaming-at-home-1149">Why is my phone roaming at home?</a></strong></p>
	</li>
</ul>
</blockquote>
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