{"1":{"question":"Can you connect Alexa to surround sound?","answer":"<p dir='ltr'>Your Echo can produce surround sound.<\/p><p dir='ltr'>To begin, open the Alexa app and go to Devices, then hit the Plus button and then Set Up Audio System.&nbsp;<\/p><p dir='ltr'>To avoid latency, you&#39;ll need an Alexa-compatible smart TV or Fire TV.<\/p>"},"2":{"question":"How do I get Alexa to work after unplugging?","answer":"<p dir='ltr'>Restart your Alexa-enabled device<\/p><ul><li dir='ltr'><p dir='ltr'>Remove your gadget or power adapter from the power outlet. Then reconnect it.<\/p><\/li><li dir='ltr'><p dir='ltr'>Remove and insert the batteries to restart a device with removable batteries.<\/p><\/li><\/ul><p dir='ltr'>Does unplugging Alexa reset it?&nbsp;<\/p><p dir='ltr'>No, if you unplug the Amazon Echo from the outlet or cord, it will not reset; instead, it will restart and everything will be as it was in the other room.<\/p>"},"3":{"question":"Can you reset Alexa without the app?","answer":"<p dir='ltr'>You can reset your device without the app by doing as follows:<\/p><ul><li dir='ltr'><p dir='ltr'>For 20 seconds, keep pressing the Action button.<\/p><\/li><li dir='ltr'><p dir='ltr'>Wait for the light ring to cycle off and on.<\/p><\/li><li dir='ltr'><p dir='ltr'>Your device is now in setup mode. Go to Set Up Your Echo for more information.<\/p><\/li><\/ul><p dir='ltr'>Keep in mind that when you reset your smartphone, your smart home devices stay linked.<\/p>"}}