{"1":{"question":"How do I turn my Sky Q Box on?","answer":"<p dir='ltr'>You may use the standby button to enter and exit your Sky Q box backup mode.<\/p><p dir='ltr'>If you&#39;ve enabled HDMI, you can also turn off your TV by holding down the standby button for 3 seconds.<\/p>"},"2":{"question":"Can I turn off the Q Box daily?","answer":"<p dir='ltr'>In normal use, you don&#39;t unplug the Sky Q box daily.<\/p><p dir='ltr'>After you&#39;ve decided to exit, turn off the primary box on the wall for 30 seconds to reboot, turn it on again and wait for it to load.<\/p>"},"3":{"question":"What color is Standby on the Sky Q Box?","answer":"<p dir='ltr'>It is familiar for you to see the static green or red light.&nbsp;<\/p><p dir='ltr'>&nbsp;A fixed green light indicates your Sky Q box is active, while a static red light implies that it is in silent mode.<\/p>"},"4":{"question":"How to reset my Sky Q Box?","answer":"<p dir='ltr'>To resolve the startup issues, you may reset your Sky Q box.&nbsp;<\/p><ul><li dir='ltr'><p dir='ltr'>To begin, soft restart the box by turning it off by long pressing the Standby button on the remote.&nbsp;<\/p><\/li><li dir='ltr'><p dir='ltr'>Unplug the box from the main power outlet and wait 3-5 minutes before plugging it back in.<\/p><\/li><li dir='ltr'><p dir='ltr'>Now, turn on the box, push the Power button on the Sky Q remote, and perform the hard drive reset.<\/p><\/li><\/ul>"},"5":{"question":"Where is the Sky Q reset button?","answer":"<p dir='ltr'>If you don&#39;t have a remote and need to refresh the Sky Q box, do the following:<\/p><ul><li dir='ltr'><p dir='ltr'>Disconnect the Sky Q box to the power supply.<\/p><\/li><li dir='ltr'><p dir='ltr'>Turn the box over and look for the Reset button on the back.<\/p><\/li><li dir='ltr'><p dir='ltr'>Hold down the Restart button until the lights begin to flash.<\/p><\/li><li dir='ltr'><p dir='ltr'>Press the Standby button on the box.<\/p><\/li><li dir='ltr'><p dir='ltr'>The Sky Q box reboots to finish the reset process.<\/p><\/li><li dir='ltr'><p dir='ltr'>Check if the Sky Q box is still stuck on setup or if the problem has been resolved.<\/p><\/li><\/ul>"}}