{"1":{"question":"How do you know when your Roku is bad?","answer":"<p dir='ltr'>Your Roku device may malfunction if it stops responding, becomes overheated, stutters, or delays when switching between channels or streams.<\/p><p dir='ltr'>The &quot;too hot&quot; problem will be one of the initial indicators that your Roku is bad.<\/p><p dir='ltr'>Similar to this, Roku can occasionally malfunction when it lags, stutters, or stops responding to commands.<\/p>"},"2":{"question":"How do I reset my TCL Roku TV?","answer":"<p dir='ltr'>You can do the following:<\/p><ul><li dir='ltr'><p dir='ltr'>Open the main screen by pressing on your remote control.<\/p><\/li><li dir='ltr'><p dir='ltr'>Scroll down and select <strong>Settings &gt; System &gt; Advanced system settings &gt; Factory reset &gt; Factory reset<\/strong> everything<\/p><\/li><li dir='ltr'><p dir='ltr'>Enter the code shown on the screen and choose OK to start the full factory reset.&nbsp;<\/p><\/li><\/ul><p dir='ltr'>Every time you reset the TV, a unique code is produced.<\/p>"},"3":{"question":"Is there a reset button on Roku TV?","answer":"<p dir='ltr'>Yes. A hardware factory reset button is present on the bottom or back of every Roku device.&nbsp;<\/p><p dir='ltr'>Either a pinhole or a tactile button makes up this object.&nbsp;<\/p><p dir='ltr'>By holding down this button for a long time, these devices can be factory reset.<\/p>"}}